Cancellation policy.
Bad weather and sea conditions
We monitor forecasts every day. If the wind or sea conditions make it unsafe to go out, we cancel the trip and will contact you — usually the evening before or the morning of departure.
In this case we'll offer to reschedule to the first available date. If a new date cannot be agreed, the deposit you paid is refunded in full.
Cancellation by you — more than 48 hours before departure
If you let us know at least 48 hours in advance, you can move your booking to a different date at no extra cost. Alternatively, the deposit is refunded in full.
Cancellation within 48 hours of departure
For cancellations communicated less than 48 hours before departure, the deposit is non-refundable, as organisational costs will already have been incurred. If you can suggest an alternative date, we'll do our best to find a solution together.
No-show
In the event of a no-show without prior notice, the deposit is non-refundable.
How to cancel or reschedule
Message us on WhatsApp or call us directly — it's the quickest way to get in touch and find the best solution together.
